The type of account that you create is completely your discretion

Ariba does not contact suppliers to upgrade their account.

Standard account is always free of charge and not chargeable.

If you have a Standard account it will not be automatically upgraded to an Enterprise account.

There is no threshold applied to a Standard account.

If I have a Standard account can I keep the free of charge account even if I am meeting the two thresholds (5 document count and $50,000 transaction volume)?

Once the account is settled, an Ariba Network support specialist will contact you with specific next steps to complete the downgrade request process, including waived fees. Double-check that the contact information listed underneath Contact Data is correct.

Select a cause from the drop-down menu that better fits your concern and enter a reason for your dispute in the Comment section with as much detail as possible.

Click the Open Bills tab and locate the bill.

In the upper-right corner of the application, click your initials > Service Subscriptions.

How you can create a dispute case in the Ariba Network: Suppliers who have already registered a fee-based Enterprise account and are interested in downgrading to a free of charge Standard account should begin the downgrade process by opening a ticket with the Ariba Help Desk. Tip: You might want to upgrade your test account first in order to explore the additional features before deciding to upgrade your production account.įind out more about the benefits of upgrading your accountbenefits of upgrading your account on Ariba Network.

However, if you upgrade your test account, your production account isn't upgraded. When you upgrade your production account, your test account automatically upgrades to a full-use account as well.

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